You might have noticed on our web site that every item now displays information about Loyalty Points.
We've changed over to issuing Loyalty Points, a system which is a built-in feature of our new web site. Loyalty Points are now earned in place of our previous Loyalty Vouchers.
Why the change? The web site makes it much easier to manage the points, and it also means you won't lose them or forget to use them. You also earn points on every single dollar spent, you don't need to reach a minimum amount like before.
Even if you don't place your order online, we now enter all mailed and phone orders through our web shop as the central order system, so your points are earned just like everyone else.
Your Loyalty Points balance shows up in your customer account, so you can check them any time. New points are added when an order is shipped, not when an order is placed, as an order could be changed at some stage up until that time.
If you have Loyalty Points available to use, you have the option to use them at the checkout when you are placing an order - simply tick the box to say you want to use them.
Article Posted: 08/09/2019 15:19:53