Shipping Updates

We are now well through shipping Lilies, Potatoes, Peonies and Sweet Peas from our Winter Warmers catalogue and we're about to re-stock the shelves ready for shipping Summer catalogue orders.

Potatoes have their own freight charge and are usually shipping within 7 days.

Scent of Summer catalogue items are currently on track to ship out from late August.

Lilies are in both the Winter and Summer catalogues, and lilies ordered from the Scent of Summer catalogue will ship out with other summer bulbs such as dahlias and gladioli.

Our web shop emails you at the time that your order is shipped, so if we have your email address then you will receive a shipping email and you'll then know that your order is on the way at the next courier pickup. The email will include the tracking number for the parcel so you can check your delivery progress on the courier post web site. If the link does not work, please copy and paste it from your shipping notification email into the tracking area on the NZ Post web site to check it.

Orders normally take 2-3 days to be delivered after shipping, but this can vary due to location or freight volumes. Please use the 'Lodge an enquiry' option on the Courier Post tracking web site if you feel there is a problem. We will only do the same thing and by doing it yourself rather than asking us to do it you will receive the information and updates directly and therefore sooner. It also frees us up to concentrate on shipping. We suggest that you allow 5 days before contacting Courier Post in this manner.

Article Posted: 03/08/2020 12:39:38