We are expecting some delays as the last three weeks of April have been four-day weeks due to the Easter and Anzac day public holidays. As well as this, we are experiencing some staffing shortages due to absences caused by Covid-19
March orders are expected to be completed on Wednesday, at which time we will be over 80% through shipping.
Our web shop emails you at the time that your order is shipped, so if we have your email address then you will receive a shipping email and you'll then know that your order is on the way at the next courier pickup. The email will include the tracking number for the parcel so you can check your delivery progress on the courier post web site. If the link does not work, please copy and paste it from your shipping notification email into the tracking area on the NZ Post web site to check it.
Orders normally take 2-3 days to be delivered after shipping, but this can vary due to location or freight volumes. Please use the 'Lodge an enquiry' option on the Courier Post tracking web site if you feel there is a problem. We will only do the same thing and by doing it yourself rather than asking us to do it you will receive the information and updates directly and therefore sooner. It also frees us up to concentrate on shipping. We suggest that you allow 5 days before contacting Courier Post in this manner.
Article Posted: 03/08/2020 12:39:38